Jamindar's Palace Hotel
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Frequently Asked Questions

We’ve gathered answers to some of the most commonly asked questions to make your stay at Jamindar's Palace seamless and enjoyable.

Booking / Cancellation / Refund T&C

1 How can I make a reservation at Jamindars Palace Hotel?

Reservations can be made by Visiting official website https://jamindarspalace.com sending an email to reservation@jamindarspalace.com or by sending a WhatsApp message to +91 7682830917.

2 Is there a cancellation policy?

Yes, the cancellation policy varies depending on the booking rate and package. Please refer to your booking confirmation or contact us for specific details.

3 Is the reservation payment refundable?

No, reservation payments are non-refundable. However, the amount can be adjusted towards your next visit within one year, provided you inform the hotel at least 7 days in advance of the scheduled arrival.

4 What happens if I cancel my reservation less than 7 days before my arrival?

If you cancel the reservation less than 7 days before your scheduled arrival, or if you fail to check in on the due date, the entire advance payment will be forfeited.

5 Can I settle disputes related to my reservation in any court?

No, all disputes regarding your reservation or stay will be subject to the jurisdiction of Puri Court only.

Hotel

1 What are the check-in and check-out times?

You can Check-in is from 12:00 PM or any time in the day, and check-out is by 08:00 AM (Morning). Early check-in or late check-out requests are subject to availability and may incur additional charges.

2 Is breakfast included in the room rates?

Yes, breakfast is typically included in the room rates. However, please confirm at the time of booking as different packages may apply.

3 Are there any nearby attractions or activities?

Jamindar’s Palace is conveniently located near popular tourist attractions, including historical sites, local markets, and scenic spots. Our front desk staff can provide you with information on sightseeing tours and activities.

4 Is the hotel child-friendly?

Yes, we welcome families with children and offer family rooms as well as amenities like cribs and high chairs. Additionally, there is a children’s play area and a kids’ menu in our restaurant.

5 Is smoking allowed in the hotel?

Jamindar’s Palace Hotel maintains a non-smoking policy in all indoor areas, including rooms. Designated smoking areas are available outside the hotel.

6 Do you offer any special packages or promotions?

Yes, we frequently offer special packages, including romantic getaways, family discounts, and corporate packages. Please check our website or contact us directly for the latest offers.

7 Are there any special facilities for guests with disabilities?

Yes, we offer wheelchair-accessible rooms and facilities. Please inform us at the time of booking so that we can accommodate your needs

8 Is parking available at the hotel?

Yes, we provide secure on-site parking for all our guests.

9 What safety measures are in place at the hotel?

We follow stringent safety and hygiene protocols to ensure the well-being of our guests, including regular sanitization, contactless services, and social distancing measures.

10 Does the hotel provide direct beach access?

Yes, our hotel offers easy access to the pristine sands of Puri Beach, perfect for a stroll or a relaxing day by the sea.

11 How far is the hotel from Puri Railway Station?

We are conveniently located just 1.6 km away from Puri Railway Station, making travel easy for our guests.

12 Does Jamindar’s Palace offer business facilities?

Absolutely! We have a state-of-the-art conference hall and meeting spaces equipped for corporate events, seminars, and business meetings.

13 Is there a swimming pool at the hotel?

Yes, we have a beautiful outdoor pool where guests can relax and unwind.

14 Does the hotel have dining options?

Yes, our multi-cuisine restaurant serves Indian, Chinese, and continental dishes, with special Odia, Bengali delicacies. We also have a bar offering a selection of cocktails, wines, and spirits.

15 How can I make a reservation?

You can book directly through our official website or trusted booking platforms. For assistance, feel free to contact our reservations team via Phone, Whatsapp or email.

16 What types of rooms are available at Jamindar’s Palace?

We offer Sea-Facing, Pool view, and Lawn view rooms, all elegantly furnished with modern amenities like flat-screen TVs, mini-bars, and complimentary Wi-Fi.All elegantly furnished with modern amenities like flat-screen TVs, mini-bars, and complimentary Wi-Fi.

Payment

1 Can I split the bill between multiple payment methods?

Yes, you can split your payment across multiple methods (e.g., cash, credit card, etc.). Just inform the front desk at the time of check-out.

2 Do you offer flexible payment options for long stays?

Yes, flexible payment options can be arranged for guests staying for an extended period. Please contact our reservations team to discuss payment plans.

3 Is a deposit required at the time of booking?

Yes, a deposit may be required to confirm your reservation, depending on the rate plan and room type. Please check the terms of your booking for details.

4 What currency is accepted at the hotel?

We accept payments in Indian Rupees (INR). For international guests, currency exchange services are available at the hotel.

5 What payment methods are accepted?

We accept all major credit and debit cards, including Visa, MasterCard, and American Express. Cash payments are also accepted.

6 Is there an additional charge for extra persons applicable at the time of booking?

Yes, for any extra person above 6 years of age, there is an additional charge of ₹1500 per person, per night (net).

7 Does Jamindars Palace accept cheque payments?

Yes, the hotel accepts cheque payments, but they are subject to realisation.

Services

1 Do you offer special services for honeymooners?

Yes, we offer honeymoon packages that include romantic room setups, private dining experiences, and more. Please contact us to customize your stay.

2 Do you offer car rental services?

Yes, car rental services can be arranged at our Travel Desk through the hotel. We can also assist with booking taxis and local transport.

3 Is there a concierge service?

Yes, our concierge is available to assist with booking tours, recommending local attractions, making restaurant reservations, and providing general information about the area.

4 Do you provide babysitting or childcare services?

Yes, babysitting services are available upon request. Please inform us in advance to make the necessary arrangements.

5 Do you offer laundry services?

Yes, we offer laundry and dry-cleaning services. Same-day service is available if you submit your laundry before a specific time.

6 Can I host events or meetings at the hotel?

Yes, we have banquet and meeting facilities available. For more information and to plan your event, please contact our event coordinator.

7 Do you offer room service?

Yes, 24-hour room service is available for guests.

8 What dining options / service are available at the hotel?

The hotel features an on-site restaurant offering a variety of local and international cuisines, as well as a bar for drinks and light snacks.

9 Are spa services available at the hotel?

Yes, we offer a luxurious spa with a range of massages and treatments to help you relax and rejuvenate.

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